Mobile app

Modified on: June 8, 2026

The Aleop mobile app is designed to allow businesses to digitize their purchase and sales invoices directly from their mobile device, anytime and anywhere. This solution aims to eliminate the manual steps involved in collecting and transferring accounting documents, while ensuring their immediate integration into your Aleop workspace.

Documents captured via the mobile app are automatically transferred and can either be sent for data extraction automatically or held for classification in your Aleop environment in under a minute. The app is available for free on the Google Play Store and the App Store.

Key features

The Aleop mobile app includes a targeted subset of essential technical features, focused on capturing, annotating, classifying, and securely transmitting your purchase and sales invoices. Every available action is designed to ensure full compatibility and immediate synchronization with your Aleop environment. The app’s key features include:

Document scanning: Scan your business documents efficiently using the built-in camera module, with automatic format optimization for digital processing.
Annotation: Add a note directly on the file to better retain information or communicate with a team member.
Classification: Select the document type to send it directly to data extraction.
Secure transmission: File transmission via encrypted protocol, ensuring data integrity and confidentiality during transfer to Aleop servers.

Why use the Aleop app?

The Aleop mobile app is specifically designed to streamline document management in the field. By reducing intermediate steps and ensuring immediate, secure transmission, the app allows users to quickly add documents to the Aleop work environment.

Never lose a document again

Scan your invoices and receipts as soon as the transaction happens—at the office, on the go, or at a supplier’s location. Perfect for teams in the field: everyone can send documents directly, without delay.

Aleop-certified mobile app

Use an official solution designed to work exclusively with Aleop. Avoid compatibility issues or formatting problems caused by third-party apps.

Secure data transmission

All documents are transmitted directly from the mobile app to Aleop’s secure servers, with no intermediaries. There is no local storage on the device nor on external cloud services. For example, unlike sending by email—where a copy of the document can be stored by the service provider (such as Gmail, Outlook, or Yahoo)—using the app ensures that no copies are made outside Aleop’s secure environment.

Direct integration with the Aleop workflow

Once scanned, the documents are automatically sent for extraction in Aleop, based on their type. No action is required at the office — the documents arrive ready to be processed, making administrative follow-up easier.

Comparison with a third-party app

Criteria	Aleop Mobile	Third-party apps
Direct synchronization with Aleop	Yes	No
Accounting classification at the time of capture	Yes	No
Image quality	Resolution control and image optimization	No specific image processing
Adding annotations	Yes	No
Data access and storage	Data hosted on Aleop’s secure servers	Local storage, external cloud, or based on the app’s settings
Aleop-certified app	Yes	No
Automated accounting processing after capture	Yes	No

Initial setup

The Aleop mobile app offers a quick start with a simplified setup process. Upon installation, you just need to log in to your Aleop account to ensure immediate document synchronization.

App download

The Aleop mobile app is available for free on the Google Play Store (Android) and the App Store (iOS).

To install it:

Go to your device’s app store.
Start the installation by tapping on Install (Android) or Get (iOS).
Once installed, open the app from the icon added to your home screen.

Minimum system requirements :

Android 9 or higher
iOS 12 or higher
Active internet connection (Wi-Fi or mobile data)

Logging into your account

When you open the app for the first time, it asks for your existing Aleop username:

Enter your email address and your password used on Aleop.
Click Login to link your mobile app with your account.
Once you're logged in, you're ready to scan and send your documents.

Note: A connection is required to sync your documents with your Aleop environment. Once your email is entered, the app remembers it for future logins. For security reasons, the password is not saved.

Data Security

The Aleop mobile app applies the same security standards as your Aleop account:

Secure Authentication: Your login information is protected by SSL/TLS encryption during transmission.
Secure Transfer: Captured documents are sent exclusively through encrypted channels to Aleop’s secure servers.
No Data Stored Locally: Documents are not stored on your device after successful transmission, thus reducing the risk of data loss or theft.

Note: Third-party scanning apps pose a higher risk of errors. Therefore, we plan to reject any documents sent through these types of apps in the near future to ensure better quality, security, and traceability of documents submitted to Aleop.

Steps to send a document

This section outlines the steps to efficiently enter and send a purchase or sales document through the app, all the way to its full integration into your Aleop account.

1. Open the app and log in

The login interface allows you to access your Aleop account using your credentials. Make sure you have the appropriate permissions: owner, accountant, or mobile document scanning (see the guide Access management for more details) to access the app’s features. From this screen, you can also access the web version of Aleop as well as the privacy policy.

2. Select the company and document type

After logging into your Aleop account, select the relevant company from the available list, then choose the type of document to send:

Purchase invoice : pour une facture ou un reçu d’achat.
Manual input – purchase invoice : pour une facture ou un reçu d’achat manuscrit ou en mauvaise état.
Sales invoice : pour une facture de vente.
Manual input – sales invoice for a handwritten or hard-to-read sales invoice.
To be determined: for any other type of document. It will automatically be sent to the Mobile section of the Document classification.

3. Document Scanning

When capturing an image, make sure the device is positioned as perpendicular to the document as possible and at a close distance, without cutting off the edges. This helps reduce distortion and ensures optimal image quality for analysis.

The capture is triggered automatically once the invoice is properly framed and clearly visible to the camera. However, in some cases, you may need to manually press the round button at the bottom center. Automatic edge detection may not work depending on lighting conditions or the quality of the document.

Once the document is scanned, several options are offered to you before sending it to your Aleop account:

Add: Scan another page of the same document to include in the submission.
Try again: Retake the capture if the image quality is insufficient.
Corner icon: Apply automatic alignment if the document is tilted.
Manual alignment icon: Manually adjust the corners to straighten the invoice.

4. Send the scan

After scanning one or more pages of the same document, all that’s left is to send it to Aleop. Before sending, you have the option to change the document’s name and add an annotation. This information will be linked to the document and will follow it throughout its processing in Aleop. You then need to select the appropriate format for the scan:

Letter: For an invoice presented in letter format (8.5 x 11 in), often used for a more detailed or customized layout.
Coupon: For a standard invoice in portrait format.
Other: For any other format or specific template (e.g., check format).

Note The app also supports documents in landscape orientation. This means you can take a photo of this type of document while holding your phone in portrait mode—the image will automatically be rotated and sent in landscape orientation. There's no need to rotate your mobile device before taking the photo

5. Send confirmation

Once the document has been successfully sent, a confirmation message will appear on the screen to inform you. You will then be automatically redirected to the scanning step so you can send another document, if needed.

App Specificities

Requirements before scanning a document

Before scanning a document through the app, several requirements must be met to ensure optimal scanning and efficient processing.

Check the Internet connection

Make sure you have access to WiFi or an LTE network to be able to send documents to your Aleop account. A stable connection is essential to ensure proper document transfer and avoid any interruptions in the process.

Update the app

Make sure the app is up to date to avoid any malfunctions. Regular updates not only fix potential bugs but also improve features and performance.

Check the readability of the document to be scanned

The invoice must be clear and legible, with easily readable information (amount, date, supplier). If any part of the content is unclear, it could lead to data extraction errors or even cause the document to be rejected. Completing the steps to send the document via the app does not guarantee that it will be correctly read by Aleop’s technology.

Check format compatibility

The scanned file must conform to a standard physical format to ensure optimal processing within the app. The resulting file should be presented in an elongated rectangular format, like a typical invoice, or on a letter-sized sheet (8.5 × 11 inches / 216 × 279 mm). Adhering to these dimensions helps prevent issues with framing, distortion, or cropping during the rendering and analysis of the document.

Scanning permissions

To use the mobile app, you must have access rights to the mobile scanning feature in Aleop. Without these rights, sending documents through the mobile app will not be possible. If you don’t have access, please contact your account administrator to request the necessary permissions.

Note An OCR license is used only for documents scanned via the Aleop mobile app when the types "Purchases" or "Sales" are selected. If the company receiving the document no longer has available licenses, the document will be redirected to the classification step on the Aleop web portal. Document submission will not be interrupted due to a lack of licenses, but the documents will not be automatically sent for extraction.

Practical tips

Complement to a scanner

The Aleop mobile app complements traditional scanning tools. It is especially suited for teams whose employees incur expenses in the field, such as fuel purchases, restaurant meals, or the acquisition of various equipment. By enabling immediate capture of invoices at the source, it reduces the risk of document loss and speeds up their integration into Aleop’s standardized accounting process. When available, using a scanner remains faster and better suited for processing large volumes.

One page at a time

The Aleop mobile app is designed to scan one page at a time. It is not recommended to position the device horizontally to capture two documents simultaneously. This type of use harms image quality, complicates automatic information recognition, and may cause errors during processing. To ensure optimal reading, each page must be scanned individually, making sure it is well framed and clearly visible.

The page addition feature, however, allows you to easily create a multi-page document if an invoice spans more than one page. It is important not to try to group multiple invoices into a single document to send them all at once. If the system detects multiple invoices in one submission, the document is very likely to be rejected. Each invoice must be submitted as a separate document, even if that document contains multiple pages.

Document processing

The Aleop mobile app allows scanning one document at a time, whether it contains one or multiple pages. Once this document is sent, you can then scan another. Unlike Aleop Client or a desktop scanner, there is no concept of a “batch” submission in the mobile app—each document is processed individually, in sequence.

Works on tablet

The Aleop app is compatible with tablets, as they use the same operating systems (Android and iOS) as mobile phones. However, although a tablet can display a larger image on the screen, it does not necessarily offer an advantage over a phone. The lenses are often less performant, and the device can be harder to stabilize during capture. Using a mobile phone generally remains better suited for scanning.

Application limitations

The mobile app does not replicate the full Aleop experience. It is designed exclusively for document scanning and does not provide access to the other features of the platform.

Internet connection required

The Aleop mobile app requires an active internet connection to function. Document capture and upload to the Aleop platform are only possible when the device is connected via Wi-Fi or a cellular network. Without a connection, it is not possible to scan or transmit documents.

Annotations

The Aleop mobile app allows you to add a general annotation when capturing a document. This annotation is automatically integrated into the file and synchronized with your Aleop account, where it remains accessible and editable. It enables you to attach additional information directly to the document, such as explanations or details about a transaction.

Annotations created on mobile are fully integrated into the document validation workflow of the Aleop ecosystem, ensuring smooth and centralized tracking of information. (See the guide Annotations for more details)

Troubleshooting

If you experience issues with scanning invoices, sending documents, or syncing with your Aleop account, technical checks can be performed before contacting support. These steps help quickly identify the source of the problem (connection, permissions, app version) and resolve most common issues without interrupting usage.

Common issue resolution

In case of an issue while using the Aleop mobile app, the following fixes can resolve the most common problems without external intervention.

Authentication failure

Check the credentials entered. Make sure an active Internet connection is available (Wi-Fi or mobile data). If the issue persists, reset your Aleop password from your computer.

Document transmission error

Check the stability of the network connection. Ensure the app has the necessary permissions (camera and storage access). Restart the app and try the operation again.

Blurry image

Clean the camera lens to remove any obstruction. Ensure the document is well-lit, fully framed, and readable on the screen. Adjust the angle if necessary and retake the capture.

No synchronization with your Aleop account

Force stop the mobile app. Check that the latest version is installed via the app store. Restart the app and initiate a new synchronization.

Poor capture quality

Make sure the document is close enough to the device and that the text is clearly legible. Check that the lighting is even, with no glare or shadows. Keep the device steady when taking the photo. Retake the shot if the text appears unclear on the screen.

Contacting technical support

If your issue persists, please contact technical support:

On Aleop web: Log in to your account and click on the link Need help at the bottom of the page.
Phone : 1-855-484-4040

To help resolve the issue, please provide the following information when requesting support:

Model and operating system of your mobile phone.
Technical description of the issue encountered.
Screenshots or related error messages, if applicable.